Imagine going back in time to January 2020 and asking your CEO if all the employees could work from home full-time. What would they say? Likely, “Pack your desk, your employment is no longer needed.” Two months later when the virus was rapidly spreading around the world, the answer would be: “Get it ... Read More »
Development
COVID is Preparing Our Kids For Their First Job
Featured on NPR Radio, "With a Perspective..." on March 2, 2021 Children’s education has taken a serious turn this past year and most will say for the worse. And for the first few months of this pandemic, I would have agreed as my son’s teacher was MIA and he demonstrated emotional outbursts like ... Read More »
Three Questions To Ask Yourself When Receiving Feedback
“We all need people who will give us feedback. That’s how we improve.” Bill Gates Throughout my career -- and my married life -- I have received a lot of feedback. Some have been extremely valuable and helped me progress forward. Some not. Some have been solicited. Some not. For the record, all ... Read More »
It’s not a TIME Problem but a PRIORITIZATION Problem
I'm too busy. I don't have time for that training class. I don't see how she finds time to exercise. These are all excuses and ones I'm sure you have uttered before. I know I have. It’s not that we don’t have time, it’s that we place a priority on something else. That's o.k but let's be ... Read More »
5 Ways to Align Your Team
With the beginning of the year in full swing, I am starting to talk with more and more clients about conducting strategic planning sessions, so teams are aligned and moving in the same direction. Most issues that I deal with involve two parties who are not on the same page and in certain cases not ... Read More »
Customer Service…It’s All About Hiring
Companies spend a lot of time and money training their employees to treat their customers well. And, as a former head of several employee and leadership development functions, I strongly supported that effort. But what I think is even far more critical is hiring the right person in the first place. ... Read More »
