I'm too busy. I don't have time for that training class. I don't see how she finds time to exercise. These are all excuses and ones I'm sure you have uttered before. I know I have. It’s not that we don’t have time, it’s that we place a priority on something else. That's o.k but let's be ... Read More »
Leadership
First-World Problems
I walked out of a meeting and while getting into the car, I dropped my iPhone. “Sh*!” was what immediately went through my mind as I noticed the screen was cracked. I was frustrated and upset. Then, I remembered what my ten-year old son said to me after I asked him what he learned from traveling ... Read More »
5 Ways to Align Your Team
With the beginning of the year in full swing, I am starting to talk with more and more clients about conducting strategic planning sessions, so teams are aligned and moving in the same direction. Most issues that I deal with involve two parties who are not on the same page and in certain cases not ... Read More »
Your Value DOES Decrease Based on Someone’s Inability to See Your Worth
I have seen this picture floating around LinkedIn for the past few months and it sounds good. It makes me feel all warm inside, but I don’t agree with it. I would like to agree but I take a contrarian view. Isn’t value derived on what others view something is worth? Merriam-Webster ... Read More »
How the Stock Market and Managing People are Similar . . . 3 Questions to Ask.
It has been a wild ride these past few months as we watch the stock market rise and fall – more fall – in several hundred-point increments. Last month the Dow Jones dropped 799 points, or 3%, in one day. In financial markets, that is a massive decline and causes investors around the world to worry. ... Read More »
Customer Service…It’s All About Hiring
Companies spend a lot of time and money training their employees to treat their customers well. And, as a former head of several employee and leadership development functions, I strongly supported that effort. But what I think is even far more critical is hiring the right person in the first place. ... Read More »