I have seen this picture floating around LinkedIn for the past few months and it sounds good. It makes me feel all warm inside, but I don’t agree with it. I would like to agree but I take a contrarian view. Isn’t value derived on what others view something is worth? Merriam-Webster ... Read More »
Blog
Take a Year Off & Travel the World
Want to Learn How? Chances are you read the headline and thought, "I would love to do that but…." Then, came up with a bunch of reasons why you can't. Between June 2017 - June 2018, my wife, two boys (ages 9 & 11), and I spent one year on the road traveling through 29 countries with most of ... Read More »
How the Stock Market and Managing People are Similar . . . 3 Questions to Ask.
It has been a wild ride these past few months as we watch the stock market rise and fall – more fall – in several hundred-point increments. Last month the Dow Jones dropped 799 points, or 3%, in one day. In financial markets, that is a massive decline and causes investors around the world to worry. ... Read More »
Customer Service…It’s All About Hiring
Companies spend a lot of time and money training their employees to treat their customers well. And, as a former head of several employee and leadership development functions, I strongly supported that effort. But what I think is even far more critical is hiring the right person in the first place. ... Read More »
All Kids Do Not Deserve a Trophy
As a kid I played soccer and was on some very competitive and skilled teams. There were times we won the championships and got a trophy. There were times we came in second and got a ribbon. And there were times, and I'm embarrassed to write this, we came in third and got nothing. That's right, ... Read More »
Got a Major Change? Try These 2 Things
There's the old adage, "People hate change" and then there's its converse, "People love change." Both are true. It's not that people don't like change, they just don't like change they don't like. But, if you 1) provide CLARITY around the topic and 2) give people more CONTROL over their destiny, ... Read More »